Frequently Asked Questions

  • How do I book a rental?

    Click on " Request a Quote" at the top of the page and complete the details requested on the contact form. Be sure to include important details such as Event Location, Date, Time and the items you are looking to rent to get the most accurate quote. We will send you an invoice and payment link to reserve your booking.

    How far in advance should I book?

    We recommend booking your rental at least 2-4 weeks in advance to ensure availability, especially during peak event seasons, holidays, and weekends.

    For weddings, large celebrations, and corporate events, booking 1-3 months in advance is recommended to secure your preferred backdrop and event date.

    Last-minute bookings may be accommodated based on availability, so we encourage you to contact us even if your event is approaching soon.

    When is payment due?

    To ensure availability and provide the best service to all clients, full payment of the rental fee, along with the refundable security deposit, is required when booking. Your event date will be reserved exclusively for you once payment has been received and confirmed.

  • Do you deliver and set up the floral wall?

    Yes. Delivery, full installation, and breakdown are included in the rental fee.

    How long does setup take?

    Typically 45–75 minutes depending on the rental and venue access.

    Do you charge a delivery fee?

    Delivery fee is included in the rental price for all rentals within a 10-mile radius.

  • How much space is needed?

    Most floral walls require an area of approximately 8–10 feet wide and 8 feet tall. Our Arches vary in size from 4FT to 7.5FT.

     Can the rental be set up outdoors?

    We prefer that our rentals be set up indoors. Approval for outdoor events are on a case-by-case basis.

     Do you coordinate with the venue?

    Client is responsible for confirming set up times with the venue. If you prefer, we can communicate directly with your venue to confirm setup times and access. Please request this upon booking.

  • What events are the rentals best suited for?

    Weddings, baby showers, birthdays, corporate events, photo shoots, and brand activations.

     Can I use the wall as a photo backdrop?

    Absolutely. Floral walls are designed for photography and guest photos.

    Are the flowers real or artificial?

    Our walls use premium artificial florals for consistency, durability, and photo quality.

  • How long is the rental period?

    Our floral wall rentals are provided on a daily rental basis. Rental duration can be customized to fit your event schedule, and you may choose the number of hours you would like the backdrop to remain on-site. Let us know your event schedule, and we'll coordinate setup and pickup times accordingly to meet your needs. Please note set up and break down must take place within the time frames provided below.

    Friday 5:00 PM to 10 PM

    Saturday 9:00 AM to 10 PM

    Sunday 11:00 AM to 8 PM

  • What is your cancellation policy?

    Cancellations made at least 24 to 48 hours prior to the scheduled event date are eligible for a full refund of the rental fee.

    Cancellations made less than 24 hours prior to the scheduled event date are eligible for a 50% refund of the rental fee.

    What happens if the wall is damaged?

    The renter is responsible for any damage beyond normal wear.

    Weather Policy


    Our backdrops are intended for indoor use. If you're planning an outdoor event, we'd be happy to discuss available options with you. In the event of unsafe weather conditions, we may need to adjust, remove, or cancel an installation to protect our clients, team, and rental items. Should this occur, we'll gladly work with you to reschedule your event or apply your payment toward a future booking. Refunds are not available for weather-related cancellations.

  • Are you insured?

    For your peace of mind, we are an insured rental company and maintain general liability insurance coverage for our rentals. Certificates of Insurance (COI) are available upon request for venues that require proof of coverage.